April 4, 2009 @ 8:32am

I've got customer service on my mind this morning because it has come up in discussions far too often and I'm wondering what happened to make it all right for people to treat customers poorly. I remember a time when people were fired because of their inability to provide the best level of customer service and I can recall back in my youth, a pleasure that came with ensuring that each person walked away from the interaction satisfied. But I guess satisfaction has gone out the door and I guess it's just all right to offer poor customer service. I think that some of these companies forget that I get to pick an d choose, I have other options and loosing me as a customer may not be a big deal, I think in time they will see a decrease in their customers. But for me, it's this unspoken rule in our culture that says it's okay to say "that's not my job." This pawning off of work to someone else and then we wonder how this country got into the recessive mess that we are in now. It's time out for pawning, it's time out for all these lazy people with jobs and unproductive people but the problem is that sometimes the problem starts at the top.
I've noticed this increase of compliments at work. Compliments for what I consider simple things, behaviors that I have consistently exhibited over the last four years and it feels a bit odd. I suspect that they realize that they have a good thing with me and how hard they may be to come by. Also, I have made it known that I am seeking employment elsewhere because I would like to make a bit more money and would like to obtain some benefits especially health. Between the high blood pressure and lower back pain, I need some coverage and I need expert professional medical help. Plus I have completely out grown my current place of employment, even with additional training I don't see much of a change happening. More overly, I'm dealing with a situation that is so tedious, so fragile and so volatile from one moment to the next. And I'm dealing with stuff with each person that makes me believe that they are about to leave the company and given that only three people work there, if one leaves that's it. All we need is for one person to leave and that makes my job completely unnecessary. However I am proud of myself for hanging in there and for making a sacrifice in pay and cut in benefits since business has been slow due to external economic forces. Also, I like who I have been through all this, I have never complained or lost hope or been a bad employee. I continue to give my all and be optimistic and most importantly, I work hard, keep pushing and plugging away at getting better and trying find ways to make a positive contributions. I see this all the time with people that are about to leave they stop working and I think that's wrong and at best unfair considering they are still receiving a paycheck. And I'm not a judge, I'm only responsible for my behavior and I do what it right for me.
The sun is blazing through the sky this morning and I'm happy to see her solar beauty this fine Saturday morning. I'm coming upon this one hundred day mark, this point on the timeline where I access my accomplishments for the last 99 days and step into some new goals for the next one hundred days. I've come to realize that spending time with myself has been the best experience of my life, so much so it has really help to inform my future path, to really understand what I want with my life for the next years to come. My number one thing is simplicity and this means the removal of things from my life that are there for the sole purpose of keeping me busy. No more busyness. Also, I sustain this vision of owning a home and I am open to a partner with children or not but this house has my porch swing, this house has my garden, this house has flowers blooming all around it and this house has plenty of land around it. The house will have a special room where I write. I envision a day job and this is my connection to the world, the way in which I make a tangibly positive impact on community. More than anything, I see myself nestled in the loving arms of my partner, my lover, my friend, my confidant, my everything and the mornings when we wake and have coffee or tea together, chat about our days and make plans for our future. I am happy in this vision, same way I am now but with these more expanded elements. It's a simple life of home and work and writing and family and friends and love. I like this vision, I embrace it's comfort and I step into it's simplicity knowing that within this vision is my blessed and bountiful life. The visions greatest gift is the presence of love.
I am perfect and I am whole and I am complete. I LOVE ME!